Key responsibilities

Customer collaboration:

• partner with customers to understand their production workflows, OEE metrics, data management needs and pain points
• conduct on-site or virtual assessments to map existing systems, such as ERP, MES, SCAD, printing presses and finishing equipment
• advise customers on best practices for integrating legacy systems with modern software and IIoT/Industrie 4.0 platforms

Solution design and implementation:

• coordinate and provide expertise in the design, development and deployment of custom data integration solutions to connect ERP, MES, WMS, MIS, SCADA, BMS, CMMS, prepress and printing hardware
• integrate systems across the production lifecycle, including order intake, scheduling, job tracking, OEE monitoring, quality control, and delivery
• develop dashboards and reporting tools to help customers monitor OEE and make data-driven decisions
• implement robust data security measures to protect sensitive customer information and production details

Customer training and enablement:

• train customer teams to use new data integration solutions effectively
• create user guides and deliver workshops to ensure customers understand and leverage system capabilities
• Proactively recommend upgrades and improvements to help customers remain competitive

Travel:

• business travels around the world 40%

Requirements:

• strong communication and interpersonal skills
• strong project management and organisational skills
• analysis and synthesis
• flexibility/adaptability/proactivity
• positive attitude/team spirit/obstacle solving
• professional ethics

Education and Experience:

• bachelor's degree in Computer Science, Engineering, Printing Technology or a similar field
• certificate in Project Management would be an asset
• minimum 5 years of experience in data integration, with a focus on the printing industry
• experience with Lean Manufacturing or Six Sigma methodologies for print production and optimisation
• knowledge of MQTT, OPC-UA, REST and XML protocols for data integration.
• expertise in integrating systems like ERP, MES, WMS, MIS, SCADA, BMS,CMMS & UNS systems and production hardware
• MS Office, Google workspace, Imaging software
• English C2, any other language an asset (DE, ES, FR).