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On behalf of our client, a global healthcare group in Bern, albedis is looking for a hands-on and service-oriented
to strengthen their Digital Services team.
IT Support Engineer (m/w/d)
to strengthen their Digital Services team.
Stellenbeschreibung
- Provide 1st-level support for hardware, software, and network issues
- Set up and maintain IT equipment (laptops, mobile devices, printers, VC systems)
- Assist users and resolve technical issues promptly
- Monitor IT systems and ensure compliance with internal IT security standards
- Manage software, hardware inventory, licenses, and service desk tickets
- Support Microsoft 365 adoption and usage (Outlook, Teams, SharePoint, etc.)
- Collaborate with external IT providers and internal teams
- Participate in IT operations, security tasks, and ad-hoc projects
Erwartetes Profil
- Degree in Computer Science, Engineering, or a related field
- 3+ years of experience in IT support or workplace operations
- Strong hands-on knowledge of Microsoft 365; experience with Azure and Intune a plus
- Good understanding of IT security, compliance, and service management (ITIL is a plus)
- Proactive, structured, and user-focused approach to problem-solving
- Fluent in English (German is a plus)
- Comfortable in a multicultural, collaborative, and agile work environment
What`s offered
- A dynamic, international workplace in Bern
- Opportunities to contribute to digital transformation in a growing team
- Close collaboration with IT and business stakeholders
- No travel required
Haben Sie eine Frage zu dieser Stelle? Nehmen Sie Kontakt mit uns auf!
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